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Testimonials
"We highly appreciated your assistance at every stage of the process, especially the efficient correspondence with your office during the preparation of documentation. The tax refund procedure was also simple and clearly explained by Tax Back staff."
BenQ, Taiwan
"This service we received was excellent; we receive regular updates as to the progress of our claims and the amount of paperwork to be completed is minimal."
Financial Accounts,
David Price Racing, UK
"The level of support given by taxback.com has been of a very high standard and the level of work required by our internal team is minimal. I would highly recommend taxback.com to other companies."
Financial Accountant, Redmills, Ireland
"Many thanks for the service provided to us. I found you at all times to be thorough and professional and communicated the process clearly and efficiently. We have retained your services again this year."
Financial Controller, Lily O'Briens, Ireland
"You have been very proactive in developing ways to inform our customers about the possibility of reclaiming VAT, including attachments to invoices, developing website links and providing a personal presence at one of our largest events."
Group Indirect Tax Manager, Informa, USA
"We have found taxback.com to be a very beneficial partner company to work with in respect of VAT reclamation. NTT is fairly complex in terms of VAT registrations & taxback.com have helped us to reclaim tax which would otherwise been lost."
Accounting Manager,
NTT Europe Ltd., UK
"Taxback.com has been very responsive in working together to develop a worldwide vat recovery service for us. We have been very impressed with their drive, understanding and timeliness in getting the right detail."
Tax Director,
Concur Technologies Inc., USA
"We were pleasantly surprised of the quality of the provided assistance as well as the level of communication maintained by taxback.com during the process. The procedure was quite simple and they took care so that we received our refund the fastest possible way."
Director, Baby Bidou, France
"We have worked with taxback.com for 2 years. [The] company has helped us reclaim VAT on exhibition expenses from France and Sweden."
Chief Accountant, JSC International Airport Sheremetyevo, Russia
"We are glad that we can entrust all the documents to one single company to reclaim tax back from different countries. Taxback.com helps us with the necessary forms. We have nothing else to do than filling the forms in and sending the relevant documents."
Ghielmetti AG, Switzerland
"Taxback.com supported Telewizja Polska SA in organising VAT refunds in 2005 from many countries. The process of the VAT return was hassle-free for us from the very beginning to the end."
On behalf of Chief Accountant, Telewizja Polska SA, Poland
"The service that they have provided to date is excellent and all correspondence has been received promptly."
Financial Accountant, Heathcoat, UK
"We are satisfied with the services your company provided to us. We appreciate your prompt response every time. Thank you for having helped the procedure of tax back from the Germany and London exhibitions."
FORUM8 Co., Ltd., Japan
"Thank you so much for your service regarding the UK VAT refund. In particular we appreciate your simple procedure. Just complete some forms and add the invoices, taxback.com takes care all the rest."
Managing Director, Matrix Vision, Holland
"To be honest, I expected that the VAT refund process would be time consuming, difficult and hard to understand but in fact the opposite was true. Taxback.com’s specialists were always ready to help and answered all my queries with documents every time."
CFO, Sestra River Developments, Russia
"Thank you so much for your help and guidance with regards to all the necessary information needed for a VAT return. It is nice when you deal with a company that has real people who know what they are talking about."
Sales & Marketing, KNUDSEN ENGINEERING Ltd., Canada
"We used the services provided by taxback.com in 2007 in order to have our VAT incurred in the UK in 2006 recouped. The service provided was satisfying. We have mostly appreciated the opportune response to all our questions and queries by the taxback.com Customer Service."
Aureus Pharma, France
"I would like to let you know that as a company we are very satisfied from the service we got from taxback.com and we look forward to working with you again in the future."
Galerist, Turkey
"We have used the financial services of [taxback.com] to recoup German VAT paid by us in 2007 and 2008 as a result of business trips. Their competent assistance was satisfying, the communication was efficient and we would like to take advantage of their services in the future."
Managing Director, Vihaart, Belgium
Executive Overview
Terry is the founder, owner and CEO/Managing Director of The Taxback Group and its subsidiary and affiliated companies – which include taxback.com. He formulated the Tax Back business concept while working in Germany as a student. Leveraging his entrepreneurial spirit with his innovative ideas, he created The Taxback Group to achieve his vision.
Terry remains actively involved in the organisation as the innovator and driver of The Taxback Group, leading the company to its present global market leader position. Terry is a graduate of Trinity College Dublin, Ireland.
Fidelma joined The Taxback Group in 2000 and currently serves as the Director of Operations in taxback.com VAT Refunds and manages all sales, marketing and operations. Fidelma’s first role in the organisation was to set up the company’s processing centre in Varna, Bulgaria, which today employs over 360 staff. Since then she has led the establishment of the Group’s wholly-owned international infrastructure of client service call centres.
Previously, Fidelma worked with Eircom as a recruitment manager. Fidelma holds an M.Litt. in Business and a Bachelor Degree in Business Studies and German from Trinity College, Dublin, Ireland.
Niamh joined The Taxback Group in 2004 and is the Director responsible for developing, managing and driving the commercial aspect of the VAT division. She is accountable for the establishment of strategic alliances with key partners including Barclaycard, VISA Europe, the Informa Group and 3GSM.
Prior to joining The Taxback Group, Niamh worked in commercial and legal positions with global companies in London, New York, Australia and Asia with organisations including Hobsons Plc, the Daily Mail Group, the O’Rourke Reid Law Firm and the Innocence Project New York. Niamh is a qualified solicitor with a Bachelor Degree in Law from the University College Cork and a Postgraduate in Business Administration from the University of Limerick. She is a member of the Law Society of Ireland qualified solicitors.
Sinead joined The Taxback Group in 2005 and is currently serving as the Group's Chief Financial Officer. Prior to this role she was the Finance Director for Transfermate, a Taxback Group brand.
Before coming to The Taxback Group, Sinead held the position of Group Financial Controller with Venner International SA and was instrumental in assisting with that group's Initial Public Offering of its distribution group LMATM on the Singapore Stock Exchange in 2005 and as a Senior Manager with PricewaterhouseCoopers. Sinead is a member of the Institute of Chartered Accountants in Ireland.
News
04.01.2010
Taxback.com shared in Christmas celebrations with the children and families of the Children’s Oncology and Haematology Clinic at Sveta Marina Hospital in Varna, Bulgaria.
10.12.2009
Cuts in social welfare payments, child benefit and public sector pay were key elements in €4 billion worth of spending cuts announced in yesterday’s Irish Budget for 2010 by Minister for Finance Brian Lenihan.
07.12.2009
The Irish Budget 2010 will be unveiled this Wednesday and is expected to include reductions in social welfare payments, child benefit and public sector pay.